Incompatible goals are what cause most conflicts at workplaces. This can be because each person has different views and perspectives and different ways of marching to success. Most conflicts are caused because of the way things are communicated, but there are times that people’s approaches are very different to the others. “Conflict is “the interaction of interdependent people who perceive opposition of goals, aims and values, and who see the other party as potentially interfering with the realisation of these goal. (Putnam & Poole 1987 in Miller p.183)
The levels of organizational conflict are:
Interpersonal level
Intergroup conflict
Interorganizational
A good example of the interorganizational conflict is the “ 4000 Foxonn workers on strike over iPhone5 quality control measures, inadequate training”.
This conflict is a Manifest conflict according to Pondy’s phases of conflict “conflict is enacted through communication, escalating and de-escalating through different strategies. This is where it’s really happening - confrontation occurs, even where there is an attempt at problem solving”
The workers of Foxonn are on strike because of the very high demanding quality standard from apple, without receiving a proper training.
http://www.bgr.com/2012/10/05/iphone-5-foxconn-workers-strike-quality-control-measures-cited/
No comments:
Post a Comment